Shipping & Delivery – UPGRAIN
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1/2 the carbs ∙ 6x more fibre ∙ All the taste

100% natural0 preservatives

Radically better carbs

Crafted with food science

Free Shipping for your first order 'TRYUPGRAIN'

Free Delivery on your 1st Order

    Shipping & Delivery

    Updated as of 20 August 2021

    We deliver island-wide in Singapore, excluding Pulau Ubin and off-shore islands.

    We bake and deliver daily with the exceptions of Sundays and public holidays and do not ship overseas at this point in time. 


    Safety Measures

      • Our delivery team practices contactless delivery - your goods are packed in brown paper bags and will be placed at your door.
      • Our drivers will then wait at a safe distance of at least one metre away to ensure you have received your items.
      • Our drivers sanitise their hands between each delivery.
      • Our staff are required to have their temperatures checked before they start work.
      • One metre safe-distancing is observed at our kitchen and food prep areas.

    Minimum Order for Delivery

    There is no minimum order amount for home delivery

    Orders of $50 and above qualify for free delivery, while orders below that amount will incur a $8 delivery fee (after any discounts &/or promo codes are applied).


    Delivery Schedules

    Our standard $8 delivery schedules are between 12pm to 8pm. We cannot guarantee a more accurate time slot for standard deliveries. 

    If you require a specific time delivery, please book our Express Delivery and indicate a time slot within a 2-hour window (e.g. 3-5pm) in the order notes.

    Our team will make every effort to update you on a more accurate delivery window.


    Same Day Express Delivery Service

    • Same Day Express Delivery is available from Monday to Saturday, excluding Sundays and Public Holidays, for a fee of $12.
    • For Same Day Delivery, the order cut-off time is 1 pm.

    Standard Daily Service

      • Orders of $50 and above qualify for free standard delivery (after any discounts &/or promo codes are applied).
      • For orders below $50, the delivery fee is $8.  
      • The order cut off time is 1pm. This applies every day from Monday to Sunday. 
      • Your order will be delivered to you within 2-3 days between Mondays and Saturdays, excluding Sundays and Public Holidays.

        Day of order

        Order Delivery 12pm - 8pm

        Friday

        Monday to Tuesday

        Saturday

        Monday  to Tuesday

        Sunday

        Tuesday to Wednesday


    Delivery Modifications

      • Please ensure someone is available at the delivery address to receive the order. Please notify us if you are unable to receive delivery and we will do our best to accommodate you. 
      • If you wish to make any changes to your delivery, please notify us by 1pm the day before your delivery is due for dispatch.
      • If our team does not receive prior notification and there is nobody at home to receive your delivery during your chosen time slot, an additional $8 fee will be charged for rescheduled deliveries.  
      • Should any issues arise with delivery, our driver will attempt to contact you via the telephone number you have provided us with.

    Always freshly delivered

    All of the taste with no compromise

    100% Natural
    0 preservatives