Shipping & Delivery – UPGRAIN
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1/2 the carbs ∙ 6x more fibre ∙ All the taste

100% natural0 preservatives

Radically better carbs

FREE DELIVERY above $100

Island wide flat delivery fee $10

    We will be closed from 31 January to 4 February for the Lunar New Year and resume operations on 5 February. Gong Xi Fa Cai!

    Shipping & Delivery

    Updated as of 2 November 2022

    We deliver island-wide in Singapore, excluding Pulau Ubin and off-shore islands.

    We bake and deliver daily with the exceptions of Sundays and public holidays and do not ship overseas at this point in time. 


    Safety Measures

      • Our delivery team practices contactless delivery - your goods are packed in brown paper bags and will be placed at your door.
      • Our drivers will then wait at a safe distance of at least one metre away to ensure you have received your items.
      • Our drivers sanitise their hands between each delivery.
      • Our staff are required to have their temperatures checked before they start work.
      • One metre safe-distancing is observed at our kitchen and food prep areas.

    Delivery Schedules

    Our standard $10 delivery schedules are between 9am - 7pm. We cannot guarantee a more accurate time slot for standard deliveries. 


    Standard Daily Service

      • The delivery fee is $10/destination
      • Free delivery island wide for purchases of more than $100
      • The order cut off time is 1pm. This applies every day from Monday to Sunday. 
      • Your order will be delivered to you within 2-3 days between Mondays and Saturdays, excluding Sundays and Public Holidays.

        Day of order

        Order Delivery 9am - 7pm

        Friday

        Monday to Tuesday

        Saturday

        Monday  to Tuesday

        Sunday

        Tuesday to Wednesday


    Delivery Modifications

      • Please ensure someone is available at the delivery address to receive the order. Please notify us if you are unable to receive delivery and we will do our best to accommodate you. 
      • If you wish to make any changes to your delivery, please notify us by 1pm the day before your delivery is due for dispatch.
      • If our team does not receive prior notification and there is nobody at home to receive your delivery during your chosen time slot, an additional $8 fee will be charged for rescheduled deliveries.  
      • Should any issues arise with delivery, our driver will attempt to contact you via the telephone number you have provided us with.

    Always freshly delivered

    All the taste with no compromise

    Made with UPGRAIN® flour